FAQs
1. How can I place an order?
Simply select your product, click Add to Cart or Buy Now, enter your shipping details, and complete your payment or choose Cash on Delivery (if available).
2. What payment methods do you accept?
We accept:
- UPI
- Debit & Credit Cards
- Net Banking
- Wallets
- Cash on Delivery (COD)
3. Do you offer Cash on Delivery (COD)?
Yes! Cash on Delivery is available for most serviceable locations across India.
4. How long does delivery take?
Most orders are delivered within 3–7 business days, depending on your location.
5. What if I receive a damaged or incorrect product?
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with clear photos. We'll review your request and arrange a replacement if eligible.
6. Can I cancel my order?
Yes. Orders can be canceled before they are shipped. Once an order has been dispatched, cancellation may not be possible.
7. What is your return policy?
We accept returns or replacements only for damaged, defective, or incorrect products. Returns due to change of mind are not accepted.
8. How can I contact QOVIXA?
If you have any questions or need assistance, feel free to contact us:
Our support team aims to respond within 24 hours.
9. Is it safe to shop on QOVIXA?
Yes. Your privacy and security are important to us. We use secure payment gateways and industry-standard security measures to protect your information.